Terms and Conditions
T's & C's
These terms and
conditions apply to all 2KO Training courses
Our standard full time instructor led courses include the following:
Stationery - student note book, pen, highlighter where applicable
Certificate of completion at course end
Books, course notes and any relevant course materials
pertaining to the training course
Tea, coffee, juice and biscuits on all training days
Breakfast - Monday to Friday
Light lunch on all training days (a training day is a day where there are
scheduled classes with an instructor. Study and revision days are
not counted as training days.)
Free internet access after class and before class
What is not included:
Transfers to and from Airport
Exams
Accommodation
Dinners
Weekend meals
Lunches on non-training days
Can exams be refunded if not taken?
2KO prefers students to pay for
exams as and when they book them. The student and or company must
accept the risk associated with pre-paid exams as follows:
If exams have been pre-paid, they must be taken whilst in Cape Town
and whilst on course.
Exams which are not used are not refundable, and are therefore
forfeited. Please do not pre-pay for exams unless you accept this
risk.
Exams are not transferable.
Exams may be kept in credit if not used, and may be used by the same
student during another course time when that student takes another
course with 2KO International.
Payment conditions
Invoices are to be paid within two
weeks from invoice
Some additional benefits may accrue where payment is made at least a
month before the course start date, and this may result in some free
exams and or free meals being offered. Note that these benefits
offered are only in force if payment conditions are met.
Where payment is NOT made by the prescribed payment date, all
benefits such as discounts, free exam and free meals are forfeited,
unless the late payment is agreed in writing by 2KO International.
All bookings are considered provisional until payment is made in
full.
Courses may be cancelled at short notice where payment has not been
made.
2KO endeavours to NOT cancel any course where paid-up students are
already booked (add in except where clearly advise that the course
can only run with a certain amount of delegates) .
Cancellation policy?
Courses which are cancelled more
than 14 days in advance are refundable. Courses cancelled from 7 to
14 days before the course are 80% refundable. Courses cancelled
within 7 days are not refundable at all.
To all our international delegates
Should you fall ill and require medical
attention whilst in training, 2KO and its staff members will not
liable for the medical fees. Therefore please ensure upon departure
that you / the company has made provisional arrangements should this
occur.
We do encourage our delegates to always budget for unforeseen
circumstances and arrange travel insurance for the course fees do
not include this.