SalesForce 2015 Power User Online Course

SalesForce 2015 Power User Online Courses in Namibia


This 2KO SalesForce 2015 Power User course covers the most popular CRM in the world. Having a strong base of knowledge in SalesForce not only enhances your marketability but also gives you skills that will allow you to be more efficient in day to day use of the software. This course covers all aspects of SalesForce use from beginners level operation to advanced skills for experienced users. Some of the topics included in this course include; contact management, sales force engage, sales collaboration, marketing automation, sales data/reporting and much more. Learn how to master the worlds #1 CRM with this course! 2KO is an IT consulting and training company, offering both business services and multi-platform training. 2KO Africa's wide range of computer courses are available as full time classes, or as online learning. from the comfort of home or work.



Who is the target audience?

The student who has Sales people reporting to them.
The course is geared toward account managers.
The course is great for administrative staff


Course Outline


Module 1: Sage 50 2013

Course And Instructor Introduction
What Is Salesforce Automation?
Salesforce Automation System Overview
Why Salesforce?

Module 2: Working With The SalesForce System
Creating Accounts And Contacts
Creating Leads And Opportunities
Sales Process - Part 1
Sales Process - Part 2
Sales Process - Part 3
Sales Process - Part 4
Leads Through Social Channels

Module 3: SalesForce Solution
Core Problems
Managing Accounts
Badges And Campaigns
Custom Apps

Module 4: Salesforce Admin
Introduction To RDBMS
Introduction To The Cloud
Introduction To Virtual Machines - Part 1
Introduction To Virtual Machines - Part 2
Salesforce Development
Introduction To Building In The Cloud
Salesforce Set Up

Module 5: Migrating To SalesForce
Tasks To Complete Before Migration - Part 1
Tasks To Complete Before Migration - Part 2
Frequently Asked Questions - Part 1
Frequently Asked Questions - Part 2
Frequently Asked Questions - Part 3
Frequently Asked Questions - Part 4
Frequently Asked Questions - Part 5
Frequently Asked Questions - Part 6
Frequently Asked Questions - Part 7
Frequently Asked Questions - Part 8
Frequently Asked Questions - Part 9

Module 6: Course Conclusion
The Salesforce Solution